Conrad Shanghai Hotel, Shanghai
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Key details
About the Hotel
789 East Nanjing Road,
Shanghai,
China,
200001,
Shanghai Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
435 sq. feet
Bed options:
2 Single beds
Shower
Air conditioning
room details
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Executive Twin Room
Max:
2 persons
435 sq. feet
Bed options:
2 Single beds
Shower
Air conditioning
room details
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Deluxe Upper Floors Twin Room
Max:
2 persons
435 sq. feet
Bed options:
2 Single beds
Shower
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Night club
- Leisure/ TV room
- Spa & wellness center
- Outdoor Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Media
- AM/FM alarm clock
Room decor
- Curtains
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Location
789 East Nanjing Road,
Shanghai,
China,
200001,
Shanghai Municipality
Map view
789 East Nanjing Road,
Shanghai,
China,
200001,
Shanghai Municipality
City landmarks
3 East Zhongshan No 1 Rd; 3 中山东一路
The Bund
4300 ft
Garden
Yu Garden
1.4
mi
Tower
Oriental Pearl TV Tower
1.3
mi
Museums
The Shanghai Museum
3400 ft
Museums
Shanghai Natural History Museum
4700 ft
Puxi Central
Former French Concession
1.2
mi
2 blocks btwn Taicang
Xintiandi
1.2
mi
Public Building
Customs House Shanghai
4500 ft
Nanjing West Road
Madame Tussauds Shanghai
2700 ft
No.30 Lane 7
Site of the Second Congress of the Communist Party of China
1.0
mi
100 Century Ave; 世纪大道100号
Shanghai World Financial Center
1.6
mi
People’s Park; 人民公园
Museum of Contemporary Art Shanghai
2100 ft
Shopping Area
Brilliance Shimao International Plaza
3100 ft
Tower
Jin Mao Tower
1.8
mi
Tower
Shanghai Tower
1.8
mi
No.429 Fuzhou Road
Shanghai Brush-pen and ink Museum
2300 ft
Pagoda
City God Temple of Shanghai
1.6
mi
Jinling Dong Road
The Bund City Sculptures
4800 ft
Shopping Area
HKRI TaiKoo Hui
5200 ft
T104
M&M's World
3100 ft
Shopping Area
Shanghai Times Square
4400 ft
Nanjing East Road
YongAn XiuXian Jie
3100 ft
Mall
Art Lab
3900 ft
Huanghe Road
HuangHe Lu MeiShi XiuXian Jie
3900 ft
12/F
Mandarin House
3100 ft
Shopping Area
Raffles City Shanghai
3900 ft
Zhongshan East 1st Road
Bund International Architecture Exhibition
4.3
mi
No.20 Nanjing East Road
Heping Fandian
4.2
mi
Nearby
No.100 Renmin Main Street
Shanghai Urban Planning Exhibition Hall
1900 ft
People's Square
People's Square
1600 ft
Restaurants
Epicure on 45
1200 ft
88 Nanjing Road (W)
U.B.C. Coffee
200 ft
NanJingDongLu 720Hao DiYi ShiPin 1Lou
TaiKang Tangbao Guan
700 ft
No.766 Nanjing East Raod
Ye Li Xia Li
200 ft
HuangPu District NanJing East Road 819
Hu Bar & Lounge
600 ft
65th Floor
Hanshangong Korean Restaurant
300 ft
6/F
Ai Mei Chinese Restaurant
500 ft
8th Floor
Kervan Orient Express
900 ft
No.711 Jiujiang Road
Jamaica Blue
800 ft
JiuJiang Road 700
McDonald's
400 ft
NanJing West Road 2-68
Zen
400 ft
5F Hanglung Plaza
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.4
Location
9.4
Service
6.6
Dining
7.8
Olivia
United Kingdom,
February
2025
5.2/10
My stay at Conrad Shanghai had its highlights, though there were a few hiccups. The location was fantastic, right near major attractions like the Bund and Nanjing Road. However, I encountered some cleanliness issues in the room that dampened my experience. The staff was friendly and attentive, making my overall visit pleasant, but certain amenities fell short of expectations.
Rooms
7.0
The room was large and nicely decorated, but I found it a bit dated. Cleanliness could use improvement, as I noticed some areas weren't up to standard.
Service
7.0
The staff was generally friendly and engaging, always checking on my well-being, yet some areas of service felt uncoordinated, especially during breakfast.
Location
10.0
The hotel's location was perfect, just a stone's throw from public transport and major sights, making it a prime spot for exploring Shanghai.
Dining
8.0
Breakfast offered a great variety of local and international options, though I felt the service could have been more proactive in assisting guests.
Facilities
6.0
Facilities were decent, but I had some issues with the elevators and the bar service could have been more efficient. Overall, they provided the necessary amenities.
Eva
United Kingdom,
February
2025
6.0/10
My stay at Conrad Shanghai was quite enjoyable overall. The staff were really good, always attentive and friendly, making me feel welcome. The location was ideal for exploring the city, but access could be tricky due to ongoing renovations. I had a fantastic view of the Bund from my room, although the lift system was a bit confusing at times.
Rooms
8.0
My room was modern and clean, offering a beautiful view of the Bund. However, I found that some of the bathrooms weren't as functional, particularly in regular rooms.
Service
8.0
The staff were attentive, but I did experience some inconsistency in service quality, especially with the concierge. They were professional and helpful, yet I encountered a few miscommunications.
Location
9.0
The hotel is perfectly situated in the heart of Shanghai, just steps away from the bustling Nanjing Road and close to metro stations, making it easy to explore the area.
Dining
8.0
Breakfast was a good mix of Asian and American options, and I enjoyed the dining facilities immensely. However, the initial welcome at the restaurant was somewhat disappointing.
Facilities
7.0
The fitness center was excellent, and I appreciated the range of facilities available, including room service and laundry. Still, the renovation process created some access issues.
Victoria
United Kingdom,
February
2025
5.0/10
I had a generally enjoyable stay at Conrad Shanghai, though there were some issues that detracted from the experience. The location is fantastic and I loved the stunning skyline views. The breakfast was absolutely good, with a wide array of options. However, I encountered some service hiccups that weren't typical for a hotel of this caliber.
Rooms
8.0
I stayed in a Deluxe King Room on a high floor, which provided lovely views. The room was modern, clean, and comfortable, contributing greatly to my stay.
Service
6.0
While the concierge team and some staff were incredibly helpful, I did face challenges at check-in, where a misunderstanding regarding a voucher led to delays. Moreover, I found language barriers among some staff members that made communication difficult at times.
Location
9.0
The hotel's location is perfect, right in the center of Shanghai, which made exploring the city so convenient. I had easy access to major attractions and public transport.
Dining
8.0
Breakfast was a highlight of my stay—an endless variety of delicious options, both Asian and Western. However, I noticed that the overall dining options could have included more Western dishes, which was a bit disappointing.
Facilities
7.0
The facilities were impressive, with a large gym, spa, and pool that offered fantastic views of the city. I appreciated the variety of services available, but faced minor inconveniences like the pool being closed during my visit.
Nathaniel
United Kingdom,
January
2025
7.2/10
I had a pleasant four-night stay at Conrad Shanghai, enjoying the superb location and a fantastic breakfast spread. While the ongoing renovations created some minor inconveniences, and the check-in process could be improved, the overall experience was quite enjoyable. The spacious room and amenities made my stay comfortable, and I appreciated the variety offered at breakfast, especially the illy coffee.
Rooms
9.0
I stayed in a Premium King Room, which was spacious, comfortable, and came with great amenities. However, it felt a bit tight when we added an extra bed for the kids.
Service
7.0
The staff were generally helpful, though I found the check-in process a bit slow and English communication could be better. Despite this, they assisted me with train tickets and other needs.
Location
9.0
The location is excellent, close to both People's Square and Nanjing Road West, with easy access to The Bund and various eateries nearby. It truly makes exploring the city a breeze!
Dining
8.0
Breakfast was a highlight with a wide variety of options that catered to different tastes, including delicious illy coffee, making it one of the best parts of my stay.
Facilities
6.0
While the hotel has good facilities with room service and housekeeping, the gym leaves a bit to be desired due to ongoing renovations.
Isabella
United Kingdom,
October
2024
5.2/10
I had mixed feelings about my stay at Conrad Shanghai. The location is perfect, right on Nanjing Road and close to the metro, which made exploring super easy. However, the check-in process was frustrating, and my room didn't meet my expectations this time around. I also encountered some cleanliness issues that left me disappointed.
Rooms
5.0
The room was modern and clean but I faced issues with the bed type during check-in, which was really frustrating. I expected a double, but they only had twin rooms available. This was a letdown as I rely on a comfortable bed for rest during my business trips.
Service
5.0
While some staff members were helpful, my experience at check-in was quite disappointing. I was left feeling brushed off on a busy night, and they didn't offer any compensation for the mix-up with my room.
Location
10.0
The hotel's location is unbeatable. It’s right by People's Park and Nanjing Road, making it super easy to grab food and get to attractions. The new Shimao Mall next door was a nice surprise with great dining options.
Dining
7.0
The breakfast spread was decent with a variety of Asian options, but I wish there was a bit more Western food available. On the whole, I enjoyed my meals, but I felt limited by the offerings.
Facilities
6.0
The heated pool was a highlight, especially in chilly weather, and the gym was well-equipped, though the limited entertainment options were a downside. There were some renovations happening, which added a bit of disruption to my stay.
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