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About the Hotel

789 East Nanjing Road, Shanghai, China, 200001

“The location near Nanjing Road and the Bund was fantastic!”view full review

Conrad Shanghai, a 5-star hotel with an 8.4/10 rating, features an indoor pool, spa, and gym, providing ample recreational opportunities. A variety of on-site dining options are available to suit diverse tastes. This Shanghai hotel is located near major landmarks, enhancing its appeal for both leisure and business travelers.

Rooms & Amenities

The hotel offers 728 guest rooms featuring premium bedding, minibars, and flat-screen TVs. Many rooms provide floor-to-ceiling windows with views of the city skyline. Bathrobes and air conditioning are standard in all accommodations.

Dining Options

Dining includes four restaurants offering international cuisine, alongside a juice bar and a lobby bar. Guests can also enjoy 24-hour room service. Nearby dining options include Kervan Orient Express and Windows on the Park, both just 0.5 km away.

Leisure & Services

Recreational facilities include a heated indoor pool, sauna, and spa offering a variety of treatments. The hotel also features a well-equipped gym for fitness enthusiasts. Guests have access to complimentary admission to the Museum of Contemporary Art, Shanghai, with their room key.

Business & Location

Business amenities feature a state-of-the-art ballroom and several meeting rooms, supported by dedicated event staff. Transportation options are convenient, with People's Square subway station just a 5-minute walk away. Major landmarks such as the Bund and Shanghai World Financial Center are easily accessible within a short distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Room Bund View

Max:

2 persons

420 sq. feet

Bed options:

1 King-size bed

room details

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Suite City View

Max:

2 persons

520 sq. feet

Shower

Air conditioning

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Deluxe King Suite

Max:

2 persons

640 sq. feet

Shower

Air conditioning

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai3300 ft

Airports

Shanghai Hongqiao International (SHA) 9.3 mi

Shanghai Pudong International (PVG) 29.0 mi

Train

Shanghai Railway Station Metro Station 1.4 mi

Underground

People's Square1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Great Gym Facilities

“I was thoroughly impressed with the gym at Conrad Shanghai. It was well-equipped and in excellent condition, providing everything I needed for my workouts. The traditional sauna and steam room in the locker rooms added a nice touch to my fitness routine, helping me relax after an intense session.” view full review

Delicious Breakfast Buffet

“The breakfast buffet at the hotel was fantastic! Every morning, I enjoyed a great spread that included a variety of options, perfect for satisfying my Nordic palate. The staffed cooking station allowed me to customize my eggs, and the fresh noodles were a good touch. I truly looked forward to starting my day here.” view full review

Comfortable and Spacious Rooms

“During my stay, I had a premium king room that was incredibly spacious and well-appointed. The amenities were top-tier, and the soundproofing made for a peaceful night's sleep. I felt completely at home in this beautifully designed environment.” view full review

Really good Executive Lounge

“The Executive Lounge at Conrad Shanghai is truly unparalleled. I experienced superb food and drinks while enjoying amazing views. The atmosphere was serene, providing the perfect escape from the city's hustle and bustle. This lounge has consistently been my favorite spot during my stays.” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Night club
Leisure/ TV room
Spa & wellness centre
Massage
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Cookware/ Kitchen utensils

Media

AM/FM alarm clock

Room decor

Curtains

Location

789 East Nanjing Road, Shanghai, China, 200001

Map view

789 East Nanjing Road, Shanghai, China, 200001

City landmarks

Landmark

The Bund

4300 ft

Garden

Yu Garden

1.4 mi

Tower

Oriental Pearl TV Tower

1.3 mi

Museum

The Shanghai Museum

3400 ft

Museum

Shanghai Natural History Museum

4700 ft

Landmark

Former French Concession

1.2 mi

Landmark

Xintiandi

1.2 mi

Public Building

Customs House Shanghai

4500 ft

Landmark

Madame Tussauds Shanghai

2700 ft

Landmark

Site of the Second Congress of the Communist Party of China

1.0 mi

Landmark

Shanghai World Financial Center

1.6 mi

Landmark

Museum of Contemporary Art Shanghai

2100 ft

Shopping Area

Brilliance Shimao International Plaza

3100 ft

Tower

Jin Mao Tower

1.8 mi

Tower

Shanghai Tower

1.8 mi

Landmark

Shanghai Brush-pen and ink Museum

2300 ft

Pagoda

City God Temple of Shanghai

1.6 mi

Landmark

The Bund City Sculptures

4800 ft

Shopping Area

HKRI TaiKoo Hui

5200 ft

Landmark

M&M's World

3100 ft

Shopping Area

Shanghai Times Square

4400 ft

Landmark

YongAn XiuXian Jie

3100 ft

Mall

Art Lab

3900 ft

Landmark

HuangHe Lu MeiShi XiuXian Jie

3900 ft

Landmark

Mandarin House

3100 ft

Shopping Area

Raffles City Shanghai

3900 ft

Landmark

Bund International Architecture Exhibition

4.3 mi

Landmark

Heping Fandian

4.2 mi

Nearby

No.100 Renmin Main Street

Shanghai Urban Planning Exhibition Hall

1900 ft

People's Square

1600 ft

Restaurants

Epicure on 45

1200 ft

88 Nanjing Road (W)

U.B.C. Coffee

200 ft

NanJingDongLu 720Hao DiYi ShiPin 1Lou

TaiKang Tangbao Guan

700 ft

No.766 Nanjing East Raod

Ye Li Xia Li

200 ft

HuangPu District NanJing East Road 819

Hu Bar & Lounge

600 ft

65th Floor

Hanshangong Korean Restaurant

300 ft

6/F

Ai Mei Chinese Restaurant

500 ft

8th Floor

Kervan Orient Express

900 ft

No.711 Jiujiang Road

Jamaica Blue

800 ft

JiuJiang Road 700

McDonald's

400 ft

NanJing West Road 2-68

Zen

400 ft

5F Hanglung Plaza

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 3335 reviews

#91 of 4,753 hotels in Shanghai based on Tripadvisor

Olivia

United Kingdom, February 2025

5.2/10

My stay at Conrad Shanghai had its highlights, though there were a few hiccups. The location was fantastic, right near major attractions like the Bund and Nanjing Road. However, I encountered some cleanliness issues in the room that dampened my experience. The staff was friendly and attentive, making my overall visit pleasant, but certain amenities fell short of expectations.

Rooms

7.0

The room was large and nicely decorated, but I found it a bit dated. Cleanliness could use improvement, as I noticed some areas weren't up to standard.

Service

7.0

The staff was generally friendly and engaging, always checking on my well-being, yet some areas of service felt uncoordinated, especially during breakfast.

Location

10.0

The hotel's location was perfect, just a stone's throw from public transport and major sights, making it a prime spot for exploring Shanghai.

Dining

8.0

Breakfast offered a great variety of local and international options, though I felt the service could have been more proactive in assisting guests.

Facilities

6.0

Facilities were decent, but I had some issues with the elevators and the bar service could have been more efficient. Overall, they provided the necessary amenities.

Eva

United Kingdom, February 2025

6.0/10

My stay at Conrad Shanghai was quite enjoyable overall. The staff were really good, always attentive and friendly, making me feel welcome. The location was ideal for exploring the city, but access could be tricky due to ongoing renovations. I had a fantastic view of the Bund from my room, although the lift system was a bit confusing at times.

Rooms

8.0

My room was modern and clean, offering a beautiful view of the Bund. However, I found that some of the bathrooms weren't as functional, particularly in regular rooms.

Service

8.0

The staff were attentive, but I did experience some inconsistency in service quality, especially with the concierge. They were professional and helpful, yet I encountered a few miscommunications.

Location

9.0

The hotel is perfectly situated in the heart of Shanghai, just steps away from the bustling Nanjing Road and close to metro stations, making it easy to explore the area.

Dining

8.0

Breakfast was a good mix of Asian and American options, and I enjoyed the dining facilities immensely. However, the initial welcome at the restaurant was somewhat disappointing.

Facilities

7.0

The fitness center was excellent, and I appreciated the range of facilities available, including room service and laundry. Still, the renovation process created some access issues.

Victoria

United Kingdom, February 2025

5.0/10

I had a generally enjoyable stay at Conrad Shanghai, though there were some issues that detracted from the experience. The location is fantastic and I loved the stunning skyline views. The breakfast was absolutely good, with a wide array of options. However, I encountered some service hiccups that weren't typical for a hotel of this caliber.

Rooms

8.0

I stayed in a Deluxe King Room on a high floor, which provided lovely views. The room was modern, clean, and comfortable, contributing greatly to my stay.

Service

6.0

While the concierge team and some staff were incredibly helpful, I did face challenges at check-in, where a misunderstanding regarding a voucher led to delays. Moreover, I found language barriers among some staff members that made communication difficult at times.

Location

9.0

The hotel's location is perfect, right in the center of Shanghai, which made exploring the city so convenient. I had easy access to major attractions and public transport.

Dining

8.0

Breakfast was a highlight of my stay-an endless variety of delicious options, both Asian and Western. However, I noticed that the overall dining options could have included more Western dishes, which was a bit disappointing.

Facilities

7.0

The facilities were impressive, with a large gym, spa, and pool that offered fantastic views of the city. I appreciated the variety of services available, but faced minor inconveniences like the pool being closed during my visit.

Nathaniel

United Kingdom, January 2025

7.2/10

I had a pleasant four-night stay at Conrad Shanghai, enjoying the superb location and a fantastic breakfast spread. While the ongoing renovations created some minor inconveniences, and the check-in process could be improved, the overall experience was quite enjoyable. The spacious room and amenities made my stay comfortable, and I appreciated the variety offered at breakfast, especially the illy coffee.

Rooms

9.0

I stayed in a Premium King Room, which was spacious, comfortable, and came with great amenities. However, it felt a bit tight when we added an extra bed for the kids.

Service

7.0

The staff were generally helpful, though I found the check-in process a bit slow and English communication could be better. Despite this, they assisted me with train tickets and other needs.

Location

9.0

The location is excellent, close to both People's Square and Nanjing Road West, with easy access to The Bund and various eateries nearby. It truly makes exploring the city a breeze!

Dining

8.0

Breakfast was a highlight with a wide variety of options that catered to different tastes, including delicious illy coffee, making it one of the best parts of my stay.

Facilities

6.0

While the hotel has good facilities with room service and housekeeping, the gym leaves a bit to be desired due to ongoing renovations.

Isabella

United Kingdom, October 2024

5.2/10

I had mixed feelings about my stay at Conrad Shanghai. The location is perfect, right on Nanjing Road and close to the metro, which made exploring super easy. However, the check-in process was frustrating, and my room didn't meet my expectations this time around. I also encountered some cleanliness issues that left me disappointed.

Rooms

5.0

The room was modern and clean but I faced issues with the bed type during check-in, which was really frustrating. I expected a double, but they only had twin rooms available. This was a letdown as I rely on a comfortable bed for rest during my business trips.

Service

5.0

While some staff members were helpful, my experience at check-in was quite disappointing. I was left feeling brushed off on a busy night, and they didn't offer any compensation for the mix-up with my room.

Location

10.0

The hotel's location is unbeatable. It's right by People's Park and Nanjing Road, making it super easy to grab food and get to attractions. The new Shimao Mall next door was a nice surprise with great dining options.

Dining

7.0

The breakfast spread was decent with a variety of Asian options, but I wish there was a bit more Western food available. On the whole, I enjoyed my meals, but I felt limited by the offerings.

Facilities

6.0

The heated pool was a highlight, especially in chilly weather, and the gym was well-equipped, though the limited entertainment options were a downside. There were some renovations happening, which added a bit of disruption to my stay.